FAQ

1. What is the Accelys Survey?

The Accelys Survey is our flagship, AI-first survey experience—used by organizations to gather strategic insight with zero technical lift. It reflects our belief that great questions unlock better decisions.

2. Do respondents need an account to take a survey?

No accounts required. We’ve designed the experience to be seamless—respondents can participate instantly via a shareable link.

Of course, you will need an account to send a survey – choose from any one of our plans to get going. See https://www.surveysage.ai/pricing

3. Can I export the survey results (e.g., XLS, CSV, PDF or PPT)?

If you have a Starter Plan or higher you can absolutely export your survey results. SurveySage allows you to easily download a detailed XLS or CSV of all responses for further analysis, reporting, or sharing with your stakeholders. Higher level plans will support you further be formatting the analysis in PDF or eve PPT or DOC formats.

4. Can I collect anonymous responses?

Absolutely. SurveySage allows you to toggle anonymity on or off, depending on your privacy requirements or compliance obligations.

5. What kind of insights or reports do I get after a survey?

This is the area that you will absolutely love the most. Survey Sage will deliver to you real-time dashboards with sentiment analysis, key themes, and actionable summaries - automatically generated by our AI

6. How accurate is the AI in analyzing survey results?

Our AI is built on state-of-the-art language models and tuned for survey contexts. It accurately identifies patterns, tone, and insights—even from open text responses.

7. Can I customize my survey questions or are they generated by AI only?

Both. You can write your own questions or let AI generate them based on your intent. Either way, you’re always in control.

8. Is it free to use, or are there paid plans?

We offer a free tier for individuals and small teams, with paid plans that unlock advanced features, integrations, and enterprise support.

9. Who can create surveys on this platform?

Anyone with a SurveySage account. It’s designed for business users, HR teams, educators, and anyone who needs fast, intelligent feedback.

10. How does AI help improve surveys on this site?

AI supports every step—from question design to tone optimization, from real-time translation to deep insight extraction—making your surveys smarter, faster, and more effective.