Customer Experience (CX)
Understand NPS, satisfaction, and loyalty drivers in real time with sentiment-aware AI.
Gather On-the-Ground Feedback to Refine Customer Journeys
Pinpoint What Builds or Breaks Customer Trust
Trigger Surveys at the Point of Sale to Capture Fresh Sentiment
Collaborate with CX Teams to Drive Continuous Improvement
Close the Loop with Customers Before They Churn
Launch Feedback Kiosks and Tablets in Retail or Branch Locations
Monitor Service Experiences Across Channels, In Real Time
Run Post-Interaction Surveys to Improve Support Quality
Employee Engagement
Measure sentiment, morale, and culture—track change over time with longitudinal insights.
Track Team Sentiment Through Every Stage of the Employee Journey
Capture Real-Time Feedback During Moments That Matter
Measure Morale Across Hybrid and In-Person Teams
Understand Cultural Drivers Behind Employee Satisfaction
Empower Managers with Insight into Team Needs and Concerns
Launch Always-On Surveys for Continuous Engagement Tracking
Surface Trends in Inclusion, Belonging, and Wellbeing
Align Leadership with What Your People Actually Value
Market Research
Validate product ideas, pricing, and messaging faster with instant insights from targeted surveys.
Validate Product Ideas Before You Build
Get Instant Feedback on Pricing, Packaging, and Positioning
Track Shifting Market Trends with Real-Time Dashboards
Run Targeted Surveys Across Any Audience, Anytime
Align Strategy with What Customers Actually Want
Test Concepts in Market Before Launching at Scale
Monitor Competitor Perception and Brand Sentiment
Rapidly Iterate with Data-Driven Product Decisions
Event Feedback
Collect and analyze feedback before, during, and after events to improve experiences and ROI.
Launch Pre-Event Surveys to Align Expectations
Capture Live Feedback to Adapt in Real Time
Understand Audience Reactions During the Moment
Measure Event Impact and Emotional Resonance
Install On-Site Feedback Stations for Instant Input
Gather Post-Event Sentiment to Improve Next Time
Analyze Guest Experience Across Touchpoints
Share Insights with Stakeholders to Prove ROI
Healthcare & Education
Ensure feedback collection aligns with regulatory needs and privacy standards (HIPAA, FERPA).
Improve Patient Experience with Confidential, Real-Time Feedback
Gather Post-Visit Insights While Staying HIPAA-Compliant
Monitor Care Quality and Staff Performance Over Time
Support Clinical Research with Structured Participant Input
Track Student Sentiment to Inform Teaching Strategies
Measure Learning Outcomes with Feedback-Driven Adjustments
Evaluate Course Design and Instructor Effectiveness at Scale
